CardGamesGaming isn't just about winning — it's a healthy way to enjoy entertainment, fun, and excitement. We want you to always play in control. This page outlines all our protection tools, responsible gaming commitments, and ways to get help.
The steps we've taken to protect every member
CardGamesA minimum age of 18 is required to register. Age is verified during the identity verification (KYC) process, and registration by minors is strictly prohibited.
You can set your own maximum daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately — increasing one requires a 24-hour waiting period.
Keep the session timer running to track how long you've been playing. Once the set time is up, CardGames Automatically displays a warning or logs you out.
Need a break? Set a cooling-off period of 24 hours to 90 days. During this time, deposits and gameplay will be paused — your account stays intact.
If you feel the problem is long-term, activate self-exclusion — you can close your account for anywhere from 6 months to permanently. During self-exclusion, no bonus offers will be sent to you either.
Per month CardGames A summary of your total deposits, withdrawals, and gaming activity is sent to your email. Review it yourself and make your own informed decisions.
Online gaming is a form of entertainment — much like watching a film or playing cricket. Most people CardGamesplay for fun, for the excitement, and with the hope of earning a little extra. That's perfectly normal — and that's exactly how it should be.
But like any form of entertainment, it requires moderation. When gaming stops being fun and starts causing stress — that's your signal to take notice. CardGames believes that a happy, safe member stays with us for life. That's why responsible gaming has been at the core of our business from day one.
Social awareness around online gaming in Bangladesh is still limited. Many people don't realise when their gaming habits have become a problem. CardGames's responsible gaming program helps raise that awareness.
We firmly believe that chasing losses with bigger bets is never the solution. CardGamesSet a budget for yourself before you play, and stick to it. If you lose, treat it as the cost of entertainment — if you win, consider it a bonus.
CardGamesEvery game result is controlled by RNG (Random Number Generator) technology. This means a previous win gives no guarantee of winning again — every spin or hand is completely independent. Keeping this in mind will help you enjoy gaming without any misconceptions.
Keep in mind: Gaming is never a guaranteed source of income. Winning is always possible, but so is losing. Only wager money that you can afford to lose without it affecting your everyday life.
If someone in your family CardGamesif you feel you're spending too much time or money, please reach out to support. We're also here to help family members — with complete confidentiality.
We are more than just a gaming platform — we are Bangladesh's entertainment companion. Our success is directly tied to the happiness and well-being of our members. That is why responsible gaming is a core ethical commitment for us.
If you have any concerns about your gaming CardGamesContact the support team. Our experts speak Bengali and are here to help without judgment. Support email: support@cardgames.my
Important Notice: If you feel gaming is affecting your family, work, or mental health — take a break now. Enable Self-Exclusion or Cooling-Off. This isn't weakness; it takes real courage.
Every tool can be easily activated from your account settings
Go to Account Settings and click on the "Responsible Gaming" option. Enter your preferred daily, weekly, or monthly limit and confirm. Reductions take effect immediately.
Set a maximum time limit before you start playing — for example, 1 hour. You'll receive an automatic alert when your time is up. You can also set it to log you out automatically.
Chat with support or choose your break duration from Settings — 24 hours, 7 days, 30 days, or 90 days. No new deposits can be made during a break.
Contact support directly to request account closure for 6 months, 1 year, or permanently. During this period, you will not receive any promotional emails either.
Set your own daily deposit limit
Manage your total weekly budget
Set your total gaming budget for the entire month in one go
You'll be notified when you've lost a set amount
If any of the following signs apply to you CardGames's protection tools and contact support if you need assistance.
Repeatedly increasing your bets to try to win back losses — this is the biggest warning sign of all.
Falling behind on daily responsibilities or losing sleep due to gaming.
Feeling upset or blaming yourself after a loss is not normal.
A tendency to hide your gaming activity or spending from family members.
Using emergency savings, borrowed money, or funds meant for family needs to gamble.
Answer the questions below honestly. If you answer "Yes" to three or more, please speak with our support team.
Do thoughts of gaming keep coming back to you even when you're not playing?
Are you spending more time or money than the limits you set for yourself?
Struggling to cut back or stop gaming even when you want to?
Have family or friends expressed concern about your gaming habits?
Are you using gaming to cope with stress or feelings of depression?
Are you finding other ways to raise money specifically to fund your gaming?
These questions aren't here to judge you — they're here to help you understand yourself. Whatever your answers, CardGamesThe support team is always here for you.
CardGamesFollow these simple guidelines to keep your gaming experience enjoyable.
CardGames follows a zero-tolerance policy on the protection of minors. We have put strict measures in place to ensure that no one under the age of 18 can access the platform.
Date of birth is verified at registration, and age is confirmed through ID documents during the KYC process. Additional verification may be requested at any time if there is any doubt.
If any family member is a minor and CardGames is being used — notify support immediately. We'll take swift action.
Frequently asked questions about payments and accounts
CardGamesEnjoy a safe, enjoyable, and responsible gaming experience. Use our protection tools and stay within your budget.