📋 Terms & Conditions: Last Updated 2026 🔒 Security: SSL Encryption Active 🏆 Licensed: Approved by International Gaming Authorities 🎰 1,500+ Games: RNG Audited & Fair 💳 Payment: bKash, Nagad, Rocket — zero fees 📱 Mobile App: Available on Android & iOS 🌟 Member: 500,000+ Trusted Users 📋 Terms & Conditions: Last Updated 2026 🔒 Security: SSL Encryption Active 🏆 Licensed: Approved by International Gaming Authorities 🎰 1,500+ Games: RNG Audited & Fair 💳 Payment: bKash, Nagad, Rocket — zero fees 📱 Mobile App: Available on Android & iOS 🌟 Member: 500,000+ Trusted Users
Last Updated: January 2026

CardGames Terms & Conditions — What You Need to Know Before Using the Platform

CardGamesBy registering with or using our services, you agree to these Terms & Conditions. While reading them isn't mandatory, we strongly recommend going through them once for your own protection.

18+
Minimum Age
1
One Account Per Person
24/7
Support Services
100%
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Key Highlights of the Terms at a Glance

Six Things to Know Before Using CardGames

Age & Identity

CardGamesYou must be at least 18 years old to register. Each individual may only open one account. Identity verification (KYC) may be requested at any time.

Bonus Terms of Use

Each bonus comes with specific wagering requirements that must be met before a withdrawal can be made. CardGames Full details of each bonus's terms and conditions are clearly stated on the bonus page.

Payments & Transactions

On deposits & withdrawals CardGamesThere are no charges from . Any active bonus requirements must be met before withdrawing. Large amounts may require KYC verification.

Account Security

It is the member's responsibility to keep their account credentials confidential. Passwords must not be shared with anyone. If you notice any suspicious activity, CardGames May temporarily suspend the account.

Fair Gaming Policy

All game outcomes are controlled by RNG (Random Number Generator) and verified by independent auditors. CardGamesAny attempt at manipulation on will result in account termination.

Responsible Gaming

CardGames Responsible gaming is our highest priority. Deposit limits, session limits, and voluntary self-exclusion are all readily available to every member. Access is strictly prohibited for anyone under 18.

1. General Terms & Conditions

CardGames (cardgames.my) is an online gaming platform operating under an international gaming licence. These Terms & Conditions (CardGames and the member) constitute a legally binding agreement.

CardGamesBy registering on or using any of our services, you confirm that you have read and fully agree to these Terms & Conditions. If you do not agree with any of the terms, please CardGames will be requested to stop using the service.

Important: These Terms & Conditions may be updated at any time. If changes are made, you will be notified via your registered email and this page on the site will be updated. Continued use of the service after any changes will be considered your acceptance of the revised terms.

These Terms & Conditions are written in Bengali so that CardGamesMembers from Bangladesh will find everything easy to understand. For any queries, CardGamesPlease contact the support team.


2. Account Registration & Usage

CardGamesTo open an account at , you must meet the following requirements:

  • You must be at least 18 years old at the time of registration. If your country's law sets a higher age requirement, that requirement also applies.
  • Each individual may only open one account. If multiple accounts are found belonging to the same person, all accounts may be suspended and balances forfeited.
  • Accurate information must be provided at the time of registration — submitting incorrect or false details is a violation of the Terms & Conditions.
  • If multiple family members wish to use separate accounts from the same device or IP address, please notify Support in advance.

Never share your account password, OTP, or login details with anyone. CardGames Support will never ask for your password or OTP over the phone. Any such request is a likely sign of fraud.

Members are responsible for the security of their own accounts. If you suspect any unauthorised access, please notify Support immediately. CardGames Will investigate and make reasonable efforts to recover losses, however responsibility for losses resulting from a member's own negligence CardGames does not bear.


3. Identity Verification (KYC)

CardGames complies with international anti-money laundering policies. As a result, member identity verification may be required in certain circumstances. Once KYC is completed, it does not need to be repeated.

KYC verification is typically requested in the following situations:

  • When making a large withdrawal for the first time
  • If unusual activity is detected on your account,
  • Generally required for deposits of ৳50,000 or more
  • When adding a bank transfer or a new payment method
Document Type Accepted Documents Important Note
National ID Card NID Card (front and back) The simplest
Passport Clear scan of the information page Must be within validity period
Driving License Front and back images Bangladesh License
Proof of Address Bank statement or utility bill (within the last 3 months) Requested when necessary

Once KYC documents are submitted to Support, verification is typically completed within 24 hours. Once verified, CardGamesA notification will be sent on behalf of.


4. Deposit & Withdrawal Policy

CardGamesThere are no processing fees for deposits or withdrawals. However, the following rules must be followed:

  • A payment method registered in your own name must be used for deposits. Depositing from someone else's bKash or bank account is a violation of the Terms & Conditions.
  • Withdrawals must be made to the same payment method used for the deposit, unless otherwise approved by Support.
  • Bonus balance cannot be withdrawn directly — only winnings generated after meeting the wagering requirements are eligible for withdrawal.
  • Your actual deposited funds (excluding bonuses) can be withdrawn at any time.

Daily Limit: Daily withdrawal limits are ৳5 lakh via bKash and Nagad, and ৳10 lakh via bank transfer. VIP members have separate limits. For details, On the Payment Page View.

CardGames For security purposes, any transaction may be temporarily held for verification. This process is typically completed within 30 minutes.


5. Bonus & Promotion Terms

Each bonus offer has its own terms, detailed on the bonus page or in the promotion description. General bonus policies are as follows:

  • Wagering requirements: Most bonuses carry a 30x to 45x wagering requirement. This means a ৳1,000 bonus requires ৳30,000 to ৳45,000 in bets before a withdrawal can be made.
  • Validity: Every bonus has a set validity period — typically 7 to 30 days. If the wagering requirements are not met within that period, the bonus will be forfeited.
  • Game Restrictions: Some bonuses are only valid on specific games. You will be informed which games the bonus applies to at the time it is issued.
  • Not to be combined: Multiple bonus offers cannot be used simultaneously unless explicitly stated in the offer.

CardGames reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse or manipulation is detected, the bonus and any associated winnings will be voided and the account may be closed.

Use bonuses for entertainment purposes only. Avoid taking excessive risks with bonus funds — bonus amounts can always be lost.


6. Gaming Rules & Fair Play Policy

CardGamesAll game outcomes on are determined by RNG (Random Number Generator) technology, which ensures that every result is completely random with no predetermined patterns.

Our RNG system is regularly tested by independent auditors. The RTP (Return to Player) rate for each game is available on its respective game information page.

  • If your internet connection drops during a game, the session will be restored where possible. If restoration is not possible, the bet will be cancelled and your funds will be returned.
  • Winnings incorrectly credited due to a technical error CardGames Reserves the right to reclaim.
  • The use of software bots, automated betting systems, or any technology to gain an unfair advantage is strictly prohibited.
  • Collusion (gaining an unfair advantage by coordinating across multiple accounts) is a violation of the Terms & Conditions.
Live Casino Special Rules

All decisions in Live Dealer games are final. No bets may be altered after the dealer's announcement. Disrespectful or offensive remarks in the chat during live games are strictly prohibited.


7. Responsible Gaming

CardGames We firmly believe that gaming should be a source of entertainment — not addiction or financial stress. That's why we encourage all members to play responsibly.

CardGamesResponsible gaming tools available:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Session Timer: Warnings or automatic logout after a set period of inactivity.
  • Cooling-Off Period: A temporary break ranging from 24 hours up to 3 months.
  • Self-Exclusion: Option to temporarily or permanently close your account for an extended period.

If you feel that gaming is becoming a problem, please CardGames Contact Support. To learn more, Responsible Gaming View the page.


8. Privacy & Data Protection

CardGamesProtecting your personal information on is of the utmost importance. Details provided during registration are used solely for account management, KYC verification, and payment processing.

CardGames never sells your personal information to third parties or uses it for advertising purposes. Full Privacy Policy Privacy Policy Read on the page.

  • All data is secured with 256-bit SSL encryption.
  • Payment Information CardGamesAre not stored on the servers — all transactions are processed through the payment gateway.
  • If you request account deletion, all data beyond legal retention requirements will be permanently removed.

9. Account Suspension & Closure

Members may request account closure at any time — simply contact Support. If there are no pending bonus wagering requirements, any remaining balance can be withdrawn before the account is closed.

CardGames Accounts may be suspended or terminated for the following reasons:

  • Violations of the Terms & Conditions — such as opening multiple accounts or providing false information
  • Suspected money laundering or fraud
  • Attempting to abuse bonuses or manipulate the gaming system
  • Failing KYC verification or submitting fraudulent documents
  • Threatening or harassing other members or staff

If an account is terminated due to a breach of terms, any winnings derived from bonuses may be forfeited. Whether the original deposit amount is refunded will depend on the outcome of the investigation.


10. Changes to Terms & Contact

CardGames reserves the right to update these Terms & Conditions at any time. For significant changes, registered members will be notified in advance by email. For minor updates, only the date on this page will be revised.

If you have any questions or complaints regarding these Terms & Conditions, CardGamesContact the support team:

Live Chat
24/7 Support in Bengali
Email Support
support@cardgames.my

Why Should You Read the Terms & Conditions?

Many people skip the Terms & Conditions page — that's understandable. But CardGamesThere are things you should know before using — being unaware of them could cause issues down the line.

Bonus wagering requirements are the most common source of confusion. Many members try to withdraw immediately after receiving a bonus — not realising they need to complete a specified amount of betting first because they haven't read the terms. CardGames Wagering requirements are always displayed clearly alongside every bonus — just read them carefully and you'll know exactly what to expect.

Withdrawal rules are equally important. If your payment method is not registered in your own name, you may encounter issues when withdrawing — so CardGames We always recommend using your own bKash or Nagad number.

  • Learn About Bonus Wagering Requirements
  • Use a payment method registered in your own name
  • Keep a single account
  • Have your KYC documents ready in advance
  • If in doubt, ask Support
  • Pay attention to notifications about changes to the Terms

CardGames' Commitment

CardGames believes transparency is the best policy. That's why we've written all our rules and terms in plain, straightforward language — no complex legal jargon.

If you ever feel a term is unfair or unclear, contact support directly. CardGames All complaints are taken seriously and, where necessary, the terms are reviewed accordingly.

Our goal isn't just compliance — it's to create an environment where members can play with confidence and peace of mind. CardGamesEvery policy is built around that goal.

Fully Transparent
No hidden terms
In Plain English
Everyone can understand
Regular Updates
Depending on the situation
Support
24/7 access to support

FAQ

Frequently Asked Questions from Members About Licensing and Identity Verification

CardGames is a regulated platform operating under an international gaming licence. Being licenced means a regulatory authority regularly monitors our payment systems, game fairness, and the protection of members' funds. A platform without a licence has no regulatory body to answer to — CardGames does. Our games are regularly audited by independent auditors and RNG certification is maintained. Having safely served 500,000+ members for over 5 years is itself a testament to our credibility. For more details, feel free to contact support — licence information is available upon request.

The KYC process at CardGames is actually quite straightforward. In most cases, a photo of the front and back of your National ID card is all that's needed. If you don't have an NID, a passport or driving licence is also accepted. Simply take clear photos and send them via the support chat or upload them through the designated portal. Verification is typically completed within 24 hours, though during busy periods it may take up to 48 hours. Once KYC is done, you won't need to go through it again. As long as the images are clear and your details match your account information, the process moves quickly. If you run into any issues, the live chat team is there to help.

You've read the terms — now join CardGames

Play responsibly, safely, and within the rules. Register for free and claim a special bonus on your first deposit.

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