Account policy
No, CardGamesonly allows one account per person. If the same individual opens two accounts, both will be closed and all balances across both accounts are at risk of being permanently forfeited. This rule exists to prevent bonus abuse and to maintain a fair environment for everyone on the platform.
If two people at the same address (e.g. a couple) want to open separate accounts, each person must have a different mobile number, email address and ID. That said, if two accounts are active from the same IP address, it's best to inform support in advance to avoid any complications later. If you're unsure, email support@cardgames.my before registering.
Security & privacy
CardGamestakes multiple layers of security seriously to protect your data and funds. First, 256-bit SSL (TLS) encryption is active across the entire site — meaning all data transmitted between your browser and our servers is fully encrypted and cannot be read by any third party.
Second, your personal information (name, mobile number, bank details) CardGames is never sold or shared with third parties — except where required by law. For full details, see our Privacy Policy on this page.
Your funds are protected through secure payment gateways. Enabling two-factor authentication (2FA) on your account adds an extra layer of security at login. If any unusual login activity is detected, you'll be notified automatically.
Betting Limits
CardGamesminimum bet amounts vary by game. Most slots start from as low as ৳10 is enough for a single spin. Live Casino table games typically have a minimum bet of ৳50 to ৳100— may vary by table and game.
The minimum amount for a single Sports Betting wager is generally ৳50. In certain special markets this may be ৳100 may apply.
Once you enter the game lobby, you can view the minimum and maximum bet limits in each game's details. There's also a filter option to find low-limit games — ideal for beginners or players on a tight budget. For the full game list, Games page See details.
Deposit
CardGamesaccepts deposits via bKash, Nagad and Rocket with a minimum of ৳100 can be deposited. For bank transfers, the minimum amount is ৳500 — this depends on the bank's own processing rules.
No payment method has CardGamesdoes not charge any processing fees. However, mobile banking providers (bKash, Nagad) may apply their own transaction charges — check the relevant app for details.
Deposits are usually credited to your account within 2 to 5 minutes. Bank transfers may take 15 to 30 minutes. For more details on payments, visit the Payment page See details.
Profile
Some details can be updated by you directly, while others require assistance from the support team.
You can update these yourself: Email address, password, and certain payment details — update these directly through your account settings.
Changes must be made through support: To change your registered name or mobile number, email support@cardgames.my or contact us via live chat. You'll need to provide your NID number and the details you submitted at registration for identity verification. Updates are usually completed within 24 hours.
For a mobile number change, a verification code may be sent to your old number — if that number is no longer active, an alternative verification method will be arranged.
Withdrawal
CardGames To withdraw funds, you must first complete KYC (identity verification). Withdrawals will not be approved without a completed KYC. To verify, upload a photo of your NID or passport along with a selfie — approval typically takes 1 to 3 hours.
Withdrawal timeframes by payment method:
• bKash / Nagad / Rocket: Usually within 1 to 6 hours
• Bank Transfer: within 1 to 24 hours
Minimum Withdrawal Amount ৳500. To withdraw from bonus funds, you'll need to meet the wagering requirements — see details on the Bonus page available. After submitting a withdrawal request, you can track its status from the dashboard. If any issue arises, contact support immediately.
Live Casino
CardGames's Live Casino means playing in real time with live human dealers via HD video streaming. It's a completely different experience from computer-generated games — far more immersive and authentic.
Getting started:
1. Log in and on the Games page and select the "Live Casino" section.
2. Pick your game — Baccarat, Roulette or Blackjack. Baccarat is the easiest starting point for beginners: simply bet on Player, Banker or Tie.
3. Take a seat at the table — the dealer will guide you in Bengali or English.
4. Select your chip and place it on the betting area. The dealer will deal cards or spin the ball and announce the result.
The minimum bet typically starts from ৳50. With a stable internet connection, streaming will be uninterrupted. You can also play fully from mobile.